Lenovo’s solution to the Yoga “ghost touches” problem

Lenovo-YOGA-3-14_Silver_01Recently, we showed you an annoying touchscreen problem we stumbled upon while testing Lenovo’s latest Yoga – from time to time (once or twice a day) the notebook starts registering clicks on its own, in random positions. At first, we thought that it’s a hardware-related issue (faulty digitizer, maybe?).

We found more users that are experiencing this kind of problem and, of course, we contacted Lenovo. According to the manufacturer, it’s a software bug which could be resolved by calibrating the display.

The engineering sample of Yoga 3 we had is no longer in our office, but if you have the same problem, you can try to calibrate your machine. Don’t forget to share the result with us in the comment section! Also, If you have any questions, we’ll do our best to help.

In the meantime, you might want to read our in-depth review of Lenovo Yoga 3.

Subscribe
Notify of
guest
50 Comments
Inline Feedbacks
View all comments
Nicolette
Nicolette
8 years ago

Thanks for contacting Lenovo about this. Tried calibrating and the ghost touch problem was not resolved on my Yoga 3. According to the Lenovo forum, Lenovo is still working on a solution to this.

https://forums.lenovo.com/t5/Lenovo-Edge-Yoga-LaVie-Z-Flex/Yoga-3-14-inch-Touch-Screen-Issues/td-p/2034547

Joe
Joe
7 years ago
Reply to  Nicolette

https://support.lenovo.com/us/en/documents/ht103512 I found the fix that WORKS #YogaGhostFix

Tony Mongo
7 years ago
Reply to  Joe

thanks bro

Jerome
Jerome
8 years ago

yes Lenovo takes lot of time to solve this annoying problem!!

fergus
fergus
8 years ago

i have the same issue so much so I had to disable the touch screen and operate as a standard laptop. if there is a solution I would love to get it, i think it may be a heat build put / hardware problem because it seem to work ok for about 1 hour then the ‘ghost’ arrives.

disgruntled yoga user
disgruntled yoga user
8 years ago

https://support.lenovo.com/us/en/documents/ht103512

There’s a firmware update for the LG Panels.

Matt Verhaegh
Matt Verhaegh
8 years ago

Perfect, it works very good.
No phanton touchscreen behavior anymore. I too…. owe you so much!!!

Eleasha
Eleasha
8 years ago

Thanks heaps! my Lenovo was doing the ghost touches from 10 times a day up to 10 times an hour! Driving me insane! The update solved the problem 🙂

Pali Jasem Jr.
8 years ago

Disconnect external displays before installing

Artem
Artem
8 years ago

Thanks from Ukraine, bro!

liron
liron
8 years ago

workd with lenovo yoga 700 too thanks !!!

feeling optimistic
7 years ago

have been dealing with this ghosting issue a while. Glad to see there is a fix and it appears to have run correctly. Will need a week to determine of problem is truly gone

https://support.lenovo.com/us/en/documents/ht103512

Andre
Andre
8 years ago

This worked perfect ^^^^^^^ thank you so much. Turns out i had a lg display. I was about to return the computer. I got it yesterday and was so frustrated.

Marco
Marco
8 years ago

I love you really men!!!!! me too I was abut to returning it and then… miracle!!! I owe you so much!!!

Jenn
Jenn
8 years ago

Calibrating made the ghost touches worse on my laptop

Keerthi
Keerthi
8 years ago

To all those who still have this issue, try uninstalling all the Lenovo pre-installed software from “Add or Remove Programs’ except these four: Bluetooth, easycamera, onekey and pointing device. You can even uninstall lenovo wifi as windows can take care of it by itself. The problem I think is Lenovo software competing with Windows for optimizing touch at some level. Not worth it!

I bought my yoga 3 2 days ago, and as soon as I started it, I got ghosting problems. Once I removed the above software, I haven’t noticed any more bugs at all. Hope this helps!

salam
salam
8 years ago

I have the same problem with tab A3300 GV , how can I calibrate the screen on this device??

Biff
Biff
8 years ago

OK, I was experiencing the SAME EXACT issue on my Yoga 3. I just hung up with tech support. While on the phone with them they took control of my computer and went to Settings>About>Device Manager>Mice and Other Pointing Devices. They expanded that menu and Uninstalled everything EXCEPT “Lenovo Pointing Device”. TS stated that the extra drivers were causing a conflict. TS then went to Settings>About>System Info>Advanced System Settings>selected the “Hardware” tab>Device installation settings. They selected the “No, Let me choose what to do” button and then selected the “Never install driver software from windows update” button. They then UNCHECKED… Read more »

Dieter
Dieter
8 years ago
Reply to  Biff

did it help?

Soren
Soren
8 years ago

I was advised by Lenovo to return my Yoga 3 due to regular spurts of phantom touches, which I did. Amazon was kind to accept the return although I had run over the warranty with a couple of days and exchanged it for an identical machine. This new laptop has served me well for about 10 days but just now I had the issue again !!!!!!!!!! So, so frustrating as I depend completely on my laptop for my work. If this is such a big issue why doesn’t lenovo get it sorted? Must cost the company loads in returned products… Read more »

Kenneth Thrash
8 years ago

The problem with calibrating is the ghost touches happen while you are trying to do it!

sanchit
sanchit
8 years ago
Reply to  Kenneth Thrash

Kenneth krash is it evn working now.. propey.. evn I hav followed steps ?

raton
raton
8 years ago

Why would the customer have to do this calibration, update, fix anything on a brand new laptop??? where is the quality control??? this is absurd!!!

paulblom76
paulblom76
8 years ago

Okay, so both Keerthi (18 November 2015 19:28) and Biff (3 December 2015 15:37) suggested uninstalling some software that Lenovo has that is competing with Windows OS software.

Could someone give a detailed on what EXACTLY to uninstall and EXACTLY how to do that. I have some computer skills, but probably just enough to get me into trouble, so a detailed step-by-step tutorial would be GREATLY appreciated.

mbaykara
mbaykara
8 years ago

I have same problem in my new Lenovo yoga 700 14″ un fotunately. How can I update?